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This template aims to guide you in crafting an effective accessibility statement for your online store. Ensure that your statement aligns with local regulations regarding accessibility to provide an inclusive shopping experience for all customers.

Accessibility Statement

This statement was last updated on [enter relevant date].
At My Site, we are committed to making our online store at [enter site name and address] accessible to all customers, including those with disabilities.

What web accessibility means

Web accessibility ensures that all visitors, including those with disabilities, can navigate and enjoy the shopping experience on our site just as easily as other users. This is facilitated through compatible systems and assistive technologies.

Accessibility adjustments on My Site

We have implemented accessibility features in compliance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, achieving a level of accessibility rated at [A / AA / AAA - select relevant option]. Our content is designed to work seamlessly with assistive technologies like screen readers and keyboard navigation. As part of our commitment, we have also:



    Utilized accessibility tools to identify and rectify potential issues


    Set the website's language


    Organized content structure for clarity


    Provided descriptive alt text for images


    Ensured color contrast meets accessibility standards


    Minimized motion effects on the site


    Made sure all multimedia files are accessible

We acknowledge partial compliance with accessibility standards due to third-party content [only add if relevant].

Certain pages may not fully comply due to third-party content sourced from [enter relevant third-party name]. These pages include: [list the URLs of the pages]. Therefore, we declare partial compliance for these sections.

Accessibility measures at My Site [only add if relevant]

[Describe the accessibility features available at any physical locations associated with My Site, including parking, public transport accessibility, and specific accommodations for customers with disabilities.]

Feedback and assistance

If you encounter any accessibility issues on our site or have questions, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Enter any additional contact details if relevant / available]

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